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Terms of Service

Effective date: November 5, 2026

Please read these Terms carefully before you ask for a website, accept a project, or use any part of the WebForGood service. They are written to be as clear as possible. If something is unclear, please ask us before you agree.

The short version: WebForGood builds, hosts, and maintains your website on a subdomain at no charge. You are responsible for your custom domain name, the accuracy and legality of your content, and timely responses during your project. You may cancel after one full month of maintenance. The rest of these Terms explains the details.
Contents
  1. Definitions
  2. Who may use the Service
  3. Acceptance of these Terms
  4. Description of the Service
  5. Free service and no charge
  6. Project process and scope
  7. Your responsibilities as the client
  8. Custom domains and DNS
  9. Subdomain hosting and ownership
  10. Design review and approval
  11. Launch
  12. Maintenance
  13. Changes and additional work
  14. Content, ownership, and licenses
  15. Portfolio and public mention
  16. Third-party services
  17. Acceptable use
  18. Search engines, results, and marketing claims
  19. Confidentiality and personal information
  20. Cancellation
  21. Effects of cancellation and handoff
  22. Suspension and termination by us
  23. Disclaimers
  24. Limitation of liability
  25. Indemnification
  26. Force majeure
  27. Dispute resolution and governing law
  28. Changes to these Terms
  29. Electronic communications and signatures
  30. General provisions
  31. Your acknowledgments
  32. Your privacy choices
  33. Accessibility and feedback
  34. Contact information
  35. Acceptance

1. Definitions

In these Terms of Service (the "Terms"), the following words have the meanings below.

2. Who may use the Service

You may use the Service only if you are at least eighteen (18) years old, or if you are a legal guardian or authorized representative acting for an organization. You must also be able to form a binding contract under the laws that apply to you. The Service is intended for small businesses, churches and ministries, nonprofit organizations, clubs, community groups, and similar organizations, as well as individuals who manage them. We may decline any request at our discretion, including requests that we believe fall outside the purpose of the Service or that conflict with Section 17.

3. Acceptance of these Terms

These Terms form a binding agreement between you and us (the "Agreement"). You accept the Agreement in any of the following ways, and the first of these to occur controls:

You should read these Terms before doing any of the above. No work on your Website will begin until the Agreement is formed. Submitting an inquiry through the form or by email, without more, is not an agreement to build a website, and we are not obligated to accept every inquiry.

If you do not agree to these Terms, do not submit a project request and do not use the Service.

4. Description of the Service

Under the Service, and subject to the scope agreed for each Project, we will:

The Service does not include the items listed in Section 13 unless we agree to them in writing as additional work. The Service also does not include domain registration, domain renewal, email hosting, payment processing, e-commerce, legal advice, accounting, marketing campaigns, search engine optimization services beyond basic setup, copywriting beyond what we agree in writing, or any content creation that we have not expressly agreed to produce.

5. Free service and no charge

The Service is provided to you free of charge. This includes the design and build of your Website, hosting of the Website on the Subdomain, and maintenance of the Website as described in these Terms. We do not charge you a fee for the Service, and we do not require you to pay us to keep your Website online.

It is our intention and commitment that the Service remains free of charge to you for as long as we continue to provide it. We state this commitment in plain language so that you know what to expect. The commitment in this Section does not cover third-party costs that you choose to incur or that are required by a third party, including the costs described in Section 8. Those costs are your responsibility, and we will tell you about any that we expect before they arise whenever we reasonably can.

We are not obligated to provide the Service to you indefinitely. We may end the Service in accordance with Section 22. If we do, the cancellation provisions of this Agreement will apply.

6. Project process and scope

Each Project begins with a conversation about the work to be done. Before we begin building, we will describe the agreed scope in writing, including the approximate number and type of pages, the functions included, and the general timeline. The scope may be confirmed in an email exchange, a written summary, or a document that you approve.

If the scope changes after it is agreed, the change will be handled under Section 13. We are not required to work on any item outside the agreed scope, even if it seems related.

Timelines are targets rather than guarantees. Our usual target is to build a typical site within about one week after we receive the materials we need and the scope is confirmed. Timelines depend on many factors outside our control, including how quickly you respond, how complete your Content is, how many rounds of changes you request, the state of any third-party systems, and events covered by Section 26. We will tell you promptly if we expect a delay.

7. Your responsibilities as the client

You agree to do the following, and you understand that our ability to complete the Project depends on your cooperation:

We are not responsible for delays, defects, or losses that result from your failure to meet these responsibilities.

8. Custom domains and DNS

Your custom domain is your responsibility. If you want your Website to be reached at a Custom Domain, you are solely responsible for obtaining, owning, paying for, and renewing that domain. This responsibility includes all of the following:

Connecting the domain. When the Website is ready to be connected, we will provide you with the DNS records to add at your registrar, or we will make the change together with your authorization. DNS changes can take from a few minutes to more than a day to take effect worldwide. During that time your Custom Domain may show the Website inconsistently or not at all. We are not responsible for delays caused by your registrar or by internet infrastructure outside our control.

Reversal. You may ask us to remove a Custom Domain connection at any time. If you do, the Website may remain available at the Subdomain, subject to these Terms.

9. Subdomain hosting and ownership

Unless we agree otherwise in writing, the Website is first hosted on a Subdomain that we own, manage, and control. The following applies to the Subdomain:

10. Design review and approval

Before a Website is published, we will share a preview with you and ask for your review and written approval. We will work with you to correct errors and to make reasonable changes that fit the agreed scope. Approval is required before launch unless you have told us in writing that you want us to launch without approval.

During the initial build, we include a reasonable number of review rounds. A round is one set of consolidated feedback from you, delivered in a single message or document. Additional rounds beyond what is reasonable for the scope may be treated as additional work under Section 13. If you do not respond to a review request within a reasonable period, we may remind you, and if you still do not respond, we may proceed to launch on the basis of the most recent approved preview, to the extent reasonable in the circumstances.

11. Launch

The Website will be launched when it has been approved and the Subdomain is ready. Launch may also include connecting a Custom Domain, which will happen only after you have provided the required access or made the required DNS changes. We will tell you when the Launch Date has occurred. Your Website will then be subject to the Maintenance Period.

After launch, we are not responsible for any errors in content that you approved, and you are responsible for correcting any content on the Website that is inaccurate, outdated, or unlawful.

12. Maintenance

What maintenance includes. During the Maintenance Period, we will provide the following at no charge to you:

Response times. We aim to respond to maintenance requests within a few business days. Urgent issues that make the Website unavailable will be given priority where we reasonably can. We do not promise any specific response time, resolution time, or service level.

What maintenance does not include. Maintenance does not include any of the items listed in Section 13, and it does not include reconstructing content that you deleted, recovering data lost through your own action, fixing problems caused by third-party services we do not control, fixing problems caused by changes you or others make to the Website, or providing support for any software, plug-in, or service you add yourself.

No guarantee of uptime. The Hosting Provider and internet infrastructure are outside our control. We do not guarantee that the Website will be available at all times or free of errors, and we are not responsible for downtime caused by those providers.

Duration. The Maintenance Period begins on the Launch Date and continues until the Agreement is terminated in accordance with Section 20 or Section 22.

13. Changes and additional work

Any work that falls outside the agreed scope or outside Section 12 is "Additional Work." Examples include new pages beyond the agreed number, redesigns, new features, custom integrations, online payments, e-commerce, member areas, email campaigns, photo shoots, copywriting, translation, search engine optimization campaigns, and major content migrations.

We will not begin Additional Work until we have described the work and its expected time and any costs in writing, and you have approved it in writing. Additional Work may be provided at no charge, at a fee, or under a separate agreement, and we will tell you which before we begin. Our decision to provide Additional Work is discretionary.

14. Content, ownership, and licenses

Your Content. As between you and us, you own your Content. You grant us a limited, non-exclusive, royalty-free right to use, copy, modify, format, and display your Content as needed to build, host, maintain, and promote the Website during the Service, including in our portfolio as described in Section 15, and to store Content in our working files and backups for as long as necessary to provide the Service.

Our work product. We own the underlying code, templates, components, design systems, scripts, techniques, tools, know-how, and general methods that we use to build websites, including those we develop for you, to the extent they are not your Content. We retain these rights even if they are incorporated into your Website.

Your license to the Website. Subject to your compliance with these Terms and to your payment of any Additional Work fees, we grant you a non-exclusive, non-transferable right to use the Website files that we deliver to you, as they appear on the Website, for your own organization's purposes. This license is limited to the Website as built for you and does not allow you to resell the Website files, sell the Website as a template, or make the Website available to other organizations as a template or product.

Third-party materials. Some websites use open-source libraries, fonts, icons, or images that are licensed by their creators under specific terms. Those materials remain subject to their own licenses, and you agree to comply with them. We will tell you about material license obligations when we are aware of them.

Trademarks. We do not acquire any rights in your names, logos, trademarks, or service marks, and you give us permission to use them only for the purpose of building and promoting your Website under these Terms.

Handoff of files. Upon request after cancellation, and as described in Section 21, we will provide you with copies of your Content and the Website files that we deliver to you.

15. Portfolio and public mention

Unless you tell us otherwise in writing, we may display screenshots, descriptions, and links to your Website in our portfolio, on our website, on social media, and in similar promotional materials, and we may describe the work we did for you. We will not publish confidential information you have shared with us, and we will not publish your private contact information. You may ask us to remove a portfolio item at any time, and we will do so within a reasonable time after you ask, except for materials already printed or distributed in good faith.

16. Third-party services

The Service relies on third-party services, including the Hosting Provider, the form delivery service we use for the contact form, email providers, domain registrars, and other tools. We do not control these services. Each has its own terms of service, privacy policy, pricing, and availability. We are not responsible for their acts or omissions, outages, price changes, discontinuation, data handling, security incidents, or decisions to suspend an account. If a third-party service we rely on changes or ends, we will try to find a suitable replacement, but we are not obligated to keep any specific service in place.

If you choose to connect or purchase any third-party service on your own, including a payment processor, a mailing list provider, analytics tools, or a booking system, your use of that service is governed by its own terms, and you are responsible for it.

17. Acceptable use

You agree that you will not use the Service, or ask us to build or host a Website, for any of the following purposes or with any of the following content:

We may refuse to build, remove, suspend, or disconnect any Website that we believe, in good faith, violates this Section, and we may do so with or without notice where we believe it is necessary to protect people or comply with law.

18. Search engines, results, and marketing claims

We apply basic search engine setup to help search engines understand your Website. We do not guarantee any ranking, traffic, leads, donations, sales, or other business result from the Website or from the Service. Search engines change their rules and algorithms without notice, and the results they show are beyond our control. We will not make any claim about results that we cannot support, and we are not responsible for decisions you make based on the Website's performance.

19. Confidentiality and personal information

We will treat information you share with us that is clearly confidential as confidential, and we will not disclose it to third parties except as needed to provide the Service, as required by law, or with your permission. This obligation does not apply to information that is public, that we already knew without restriction, that we developed independently, or that we receive from a third party without a duty of confidentiality. Our handling of personal information is described in the Privacy Policy, which forms part of the Agreement.

You should not send us sensitive personal information such as Social Security numbers, bank account numbers, passwords for financial accounts, or payment card details through email or the contact form, unless we agree to a secure method in writing.

20. Cancellation

Your right to cancel. You may cancel the Service at any time after the Minimum Maintenance Period has ended, meaning after one full month of maintenance has passed since the Launch Date. You may cancel by sending us written notice that clearly states your intent to cancel and identifies the Website concerned. Cancellation takes effect on the date that is the later of (a) the date we receive your notice, and (b) the last day of the Minimum Maintenance Period.

Before the Minimum Maintenance Period ends. If you wish to cancel before the Minimum Maintenance Period has ended, please tell us. We will discuss the situation with you in good faith. Because the Service is free, we are not requesting any fee to end the Agreement early, but we may ask that you let us know so that we can finish any work already in progress and hand over your files properly.

Our right to cancel. We may cancel the Service with reasonable written notice in any of the circumstances described in Section 22, or if we decide to stop offering the Service generally. If we stop offering the Service generally, we will try to give you at least thirty (30) days' written notice, and we will help you move your Website to a new host or prepare your files for handoff.

Requests to end maintenance. You may ask us to stop maintaining the Website at any time, and we will treat that request as notice of cancellation under this Section.

Final invoices. There are no fees under the free Service, so there will be no final invoice unless Additional Work has been agreed and is still unpaid. Any agreed Additional Work will remain payable under its own terms.

21. Effects of cancellation and handoff

When cancellation takes effect:

22. Suspension and termination by us

We may suspend or terminate the Service, or any part of it, immediately if we reasonably believe that:

Where practical, we will give you written notice and an opportunity to fix the problem before suspending or terminating. We will not be required to do so where we believe immediate action is necessary to prevent harm or comply with law.

23. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE OR THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, COMPATIBLE WITH ALL DEVICES OR BROWSERS, OR THAT ANY RESULT WILL BE ACHIEVED. WE DO NOT WARRANT THAT ANY DOMAIN, SUBDOMAIN, OR THIRD-PARTY SERVICE WILL REMAIN AVAILABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE MAY NOT APPLY TO YOU.

We do not provide legal, tax, accounting, or financial advice. Please consult a qualified professional about any of those matters, including the legal requirements that apply to your organization's website, its privacy practices, and its fundraising or sales activities.

We are not responsible for accessibility compliance under every law or standard. We aim to build websites that follow good practices for readability, navigation, and mobile use, but we do not guarantee full conformance with any specific accessibility standard unless we agree to that in writing.

24. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OR OUR AFFILIATES, SUCCESSORS, OR ASSIGNS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DONATIONS, MEMBERSHIPS, SALES, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE, THE WEBSITE, OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE, THE WEBSITE, OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). BECAUSE THE SERVICE IS PROVIDED FREE OF CHARGE, THIS LIMIT REFLECTS THE NATURE OF THE SERVICE AND IS NOT A PRICE FOR ANY PART OF IT.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, for gross negligence, or for willful misconduct. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limits above may not apply to you in full.

We are not liable for any loss caused by the Hosting Provider, a domain registrar, a search engine, an email provider, the form delivery service, your internet connection, or any other third party, or by your own actions, omissions, or the actions of people you authorize.

25. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) that arises out of or relates to: (a) your Content; (b) your breach of these Terms; (c) your violation of any law or of the rights of any third party, including intellectual property, privacy, or publicity rights; (d) any statement, offer, claim, or representation made on your Website, including any claim about your products, services, donations, fundraising, or qualifications; (e) your Custom Domain, including any dispute over its registration, use, or ownership; or (f) any account, login, or access you controlled. We may control the defense of any matter subject to indemnification, and you will cooperate with us in doing so.

26. Force majeure

We will not be liable for any failure or delay in performing our obligations caused by events outside our reasonable control, including acts of God, natural disasters, fire, flood, pandemic, epidemic, war, terrorism, civil unrest, government action, labor disputes, power or internet failures, cyberattacks, denial-of-service attacks, failures of the Hosting Provider, domain registrars, or other third-party services, or other causes beyond our reasonable control. We will notify you as soon as reasonably possible when such an event affects the Service, and we will resume performance as soon as reasonably practicable.

27. Dispute resolution and governing law

Informal resolution first. If a dispute arises between you and us, you agree to first contact us in writing and describe the dispute. We will try in good faith to resolve it through discussion within thirty (30) days after receiving your written notice.

Governing law. These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles, and by applicable federal law of the United States.

Venue. If the dispute is not resolved informally, you and we agree that any court action will be brought exclusively in the state courts located in Virginia, or in the federal courts located in Virginia, and each party consents to the personal jurisdiction of those courts. Small claims matters may be brought in any court of competent jurisdiction.

Jury waiver. To the fullest extent permitted by law, you and we waive any right to a jury trial in any action arising out of or relating to the Service or these Terms.

Class actions. To the fullest extent permitted by law, any dispute must be brought on an individual basis, and not as a plaintiff or class member in any purported class, consolidated, or representative action.

Equitable relief. Nothing in this Section prevents either party from seeking urgent injunctive or other equitable relief in a court to prevent irreparable harm, such as misuse of intellectual property or a threat to security.

28. Changes to these Terms

We may update these Terms from time to time to reflect changes in the Service, in our practices, or in the law. When we make a material change, we will update the effective date at the top of this page and, where practical, notify people we are currently working with by email. Changes apply to new Projects immediately. For Projects already in progress or in their Maintenance Period, changes will apply after notice, and your continued use of the Service after the notice period constitutes acceptance. If you do not accept a change, you may cancel under Section 20.

29. Electronic communications and signatures

You agree that we may communicate with you electronically, including by email, through the website, or by text message to the phone number you provide. You agree that your electronic acceptance of these Terms, including by checking a box or replying in writing, is as valid and binding as a handwritten signature. You agree to keep your contact information current. You may withdraw consent to receive electronic messages from us by contacting us, but doing so may affect our ability to provide the Service.

30. General provisions

31. Your acknowledgments

By accepting these Terms, you acknowledge and agree that:

32. Your privacy choices

Our practices for personal information are described in the Privacy Policy. By accepting these Terms, you also accept the Privacy Policy. If you do not wish for your organization's information to be published on your Website, please tell us, and we will not publish it.

33. Accessibility and feedback

We welcome feedback about the Service, the Website, and these Terms. If you have feedback, a complaint, or a suggestion, please send it to us using the contact details in Section 34. We do not promise to implement any particular suggestion, but we will consider it in good faith.

34. Contact information

You may contact us about these Terms, a Project, a maintenance request, a cancellation notice, or any other matter by using the details below. Please use email for written notices where possible, so that there is a record of the communication.

Phone: +1 (443) 506-1804

Email: emmanuel.aduwadier@gmail.com

Operator: Emmanuel Adu-Wadier, WebForGood

35. Acceptance

By checking the agreement box on the project form, replying in writing to accept these Terms, or otherwise accepting the Service as described in Section 3, you confirm that you have read and understood these Terms and the Privacy Policy, that you are authorized to enter into them, and that you agree to be bound by them.